Privacy Policy for Ngorongoro Inn Lodge

Effective Date: June 12, 2026

At Ngorongoro Inn Lodge, we are committed to protecting the privacy and personal information of our guests and website visitors. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website or services.

1. Information We Collect

We may collect the following information when you contact us, make a booking, or use our website:

• Full name
• Email address
• Phone number
• Nationality
• Travel details and booking information
• Payment-related information
• Special requests or preferences
• Website usage data through cookies and analytics tools

2. How We Use Your Information

Your information may be used to:

• Process and confirm reservations
• Communicate about your stay or inquiries
• Provide customer support
• Improve our services and website experience
• Send important booking updates
• Meet legal and regulatory requirements

We do not sell or rent your personal information to third parties.

3. Booking and Payment Information

When making a reservation, certain payment details may be processed securely through trusted third-party payment providers. We do not store sensitive card information on our servers unless required by secure payment systems.

4. Cookies and Website Tracking

Our website may use cookies and analytics tools to improve user experience and monitor website performance. Cookies help us understand how visitors use our website and allow certain website features to function properly.

You can disable cookies through your browser settings if preferred.

5. Third-Party Services

We may use trusted third-party platforms such as:

• Booking engines
• Payment gateways
• Google Analytics
• Social media platforms

These third parties may collect limited information according to their own privacy policies.

6. Data Protection

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, or disclosure.

However, no online system is completely secure, and we cannot guarantee absolute security of data transmitted over the internet.

7. Your Rights

You may request to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your data where applicable
• Withdraw consent for marketing communications

To make any request regarding your personal information, please contact us directly.

8. External Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

10. Contact Information

If you have questions regarding this Privacy Policy or how your information is handled, please contact:

Ngorongoro Inn Lodge
Karatu, Arusha, Tanzania
Email: info@ngorongoroinnlodge.com
Phone: +255 622069409